Refrigerators FAQs

Find answers to all your questions about Samsung Refrigerators here.

  • Q. What’s the difference between a 4-Door Refrigerator and a French Door Refrigerator?

    Samsung offers three types of refrigerators with different door and freezer layouts:

    • • 4-Door Refrigerator: Features four doors with the fridge on top and side-opening freezer doors at the bottom. Some models include a FlexZone™ drawer in the freezer for flexible storage options.
    • • 4-Door French Door Refrigerator: Similar to the 4-Door but with a pull-out freezer drawer at the bottom instead of side doors. It also has a middle FlexZone™ drawer for adjustable temperature and storage modes.
    • • 3-Door French Door Refrigerator: Has two fridge doors on top and a pull-out freezer drawer at the bottom, without a FlexZone™ drawer.
  • Samsung offers three main types of 2-door refrigerators, each with a different layout:

    • • Side-by-Side Refrigerator: Fridge and freezer compartments are positioned next to each other, providing easy access and generous door storage.
    • • Top-Freezer Refrigerator: The freezer is located above the fridge, keeping frozen items within easy reach while storing fresh food below.
    • • Bottom-Freezer Refrigerator: The fridge is placed above the freezer, offering convenient access to fresh food while keeping frozen items neatly stored below.
  • The key difference lies in depth and storage capacity:

    • • Counter-depth refrigerator: usually 24–30 inches deep, designed to sit flush with cabinets. It works well in galley or island kitchens.
    • • Standard-depth refrigerator: usually 30–35” deep, offering more storage space. It fits best in traditional kitchen layouts.
  • AI Hybrid Cooling uses AI to predict temperature changes after the fridge door opens or closes when AI Energy Mode is activated through the SmartThings app. This also allows deeper shelves without increasing the fridge’s external size, giving you more interior space.
  • Family Hub is a smart refrigerator with a large display and voice control, designed to keep your family connected and organized:

    • • Manage food and recipes with onscreen apps.
    • • Control smart home devices via Bixby voice commands.
    • • Share photos, notes, and calendars with family members.
    • • Enjoy entertainment like TV, music on the screen.

    Note: Certain functions require the SmartThings app available on Android and iOS devices, a Wi-Fi connection and a Samsung account.
  • Beverage Center™ is a built‑in water and beverage system inside the fridge, with a dispenser and an AutoFill Water Pitcher:

    • • Standard dispenser: Built inside the fridge with a detachable nozzle for easy cleaning and less contamination risk.
    • • AutoFill Water Pitcher (1.4L/48oz): BPA‑free, dishwasher‑safe, can fill large tumblers in one pour, and includes an infuser for fruits or herbs.
    • • Hygiene & safety: The pitcher is SGS-certified dishwasher-safe after 125 test cycles (BS EN 12875-1:2005) and is BPA-free.
  • Samsung offers five types of ice, which may vary by product model:

    • • Cubed Ice: The most common type, typically square or rectangular. Cools drinks quickly and melts at a moderate rate, preserving flavor.
    • • Ice Bites: Smaller, rectangular cubes that chill drinks rapidly and melt quickly—perfect for fast cooling.
    • • Sphere Ice: Large, spherical ice that melts slowly due to its low surface area, ideal for whiskey, cocktails, and premium beverages.
    • • Curved Ice: Smooth, curved pieces that look appealing and melt evenly, keeping drinks tasting fresh.
    • • Crushed Ice: Small, broken pieces perfect for smoothies, cocktails, and cold desserts, offering a refreshing texture.
  • AI Energy Mode adjusts compressor speed and defrost cycles based on usage and surroundings to reduce energy while maintaining cooling.

    Note: Cooling performance may feel slightly weaker, and frozen items might soften. This is normal and not a defect. To restore cooling, try turning AI Energy Mode off and then back on.

    Your refrigerator must be connected to the SmartThings app available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
  • SpaceMax™ technology uses thinner walls* to create more usable storage space without increasing the refrigerator’s external dimensions or reducing energy efficiency. The flat cooling duct at the back also minimizes ‘dead space,’ allowing for better storage layout.

    Compared to Samsung conventional models without SpaceMax™ technology.

    Video >

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A silver Family Hub Refrigerator with a display screen on one door is standing against a plain background. A silver Family Hub Refrigerator with a display screen on one door is standing against a plain background.