How to use Maintenance Mode on your Samsung TV monitor or projector

Updated : 11th September, 2026
Samsung TV on a wall with Art Store on the screen.

Maintenance Mode protects the data and settings on your TV, smart monitor or projector if you need to send it for a repair. When in Maintenance Mode, only the basic functions necessary for repairs will be available. You can enter and exit Maintenance Mode through the Settings menu.

Please note: If your TV, Projector or Smart Monitor does not have Maintenance Mode within the Settings Menu, then it was released before this setting was included or is not a supported model

1 1. On your product, go to the Settings menu and select Support
2 Select Maintenance Mode
3 Select Start
4 4. Choose a PIN. This is the PIN that you will need to enter to exit Maintenance Mode
5 5. When your TV, smart monitor or projector is in Maintenance Mode, you will be able to see “Maintenance Mode” at the top of the screen

1 Select Exit
2 Enter the PIN that you set when you entered Maintenance Mode
3 3. Your TV, smart monitor or projector will reboot out of Maintenance Mode

Before entering Maintenance Mode, it is a good idea to back up your TV, smart monitor or projector data. You can do this with a USB storage device.

Backing up data

1 Go to the Settings menu and select Support
2 Select Maintenance Mode
3 Select Back up data
4 Select Start
5 Once the backup is complete, select OK

Restoring data

1 Go to the Settings menu and select Support
2 Select Maintenance Mode
3 Select Restore data
4 Select Start
5 Once the backup has been restored, select OK

What can be backed up and restored on a TV, smart monitor or projector

The following elements can be backed up and restored:

Picture

Picture Mode

Picture Size Settings

Picture Size

Expert Settings

Brightness

Contrast

Sharpness

Colour

Tint (G/R)

Picture Clarity Settings

Picture Clarity

Blur Reduction

Judder Reduction

LED Clear Motion/Clear Motion

Noise Reduction

Contrast Enhancer

Colour Tone

Gamma

Shadow Detail

Sound

Sound Mode

Expert Settings

HDMI-eARC Mode

Digital Output Audio Format

Digital Output Audio Delay

General &

Privacy

Accessibility

Voice Guide Settings

Voice Guide

System Manager

Usage Mode

Parental Settings

Apply Channel Lock

Power and Energy Saving

Motion Lighting

Auto Power Off

22Y-Smart Features

22Y-Autorun Smart Hub

Affected Models: From 2022 TV’s, smart monitors and projectors. 

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